Lead the design, development, and maintenance of dynamic Power BI dashboards by integrating and modeling data from SQL sources to drive actionable insights. Build and support C# web apps on MVC/ASP.NET, delivering robust, scalable tooling for manufacturing operations.

Provided comprehensive technical support across three manufacturing plants in Juarez, including supervision of third-party service providers. Served as AS400 system administrator, managing system configurations and maintenance. Oversaw software license administration and contributed to the development of Power BI reports. Supported IT hardware including Zebra printers and scanners, ensuring minimal downtime and operational continuity.

Managed and updated web pages across multiple university departments, ensuring content accuracy and usability. Collaborated closely with various stakeholders to develop new pages tailored to departmental requirements, maintaining consistency with institutional branding and accessibility standards.

Developed an engaging front-end mini-game integrated into the Bing Shopping platform, utilizing React with TypeScript (TSX) to enhance user retention and interaction. Collaborated within an Agile team to ensure timely delivery and alignment with user experience goals.

Collaborated in a team to develop a full-stack barcode scanning application that aggregates product pricing across multiple retailers. Implemented geolocation features to calculate distances from the user to each store, enabling informed purchasing decisions. Utilized modern web technologies to deliver a seamless and responsive user experience.

Delivered technical support services including software installation, troubleshooting, and hardware repair to students, faculty, and staff across the university campus. Ensured prompt resolution of issues to minimize disruption and maintain operational efficiency.

Developed a Python-based computational tool that enhances the accuracy of multiple-sequence alignments by incorporating secondary-structure information. Presented preliminary findings at a university research symposium, contributing to advancing methodologies in bioinformatics. Click here to read the work.

Designed and delivered introductory computer science lessons to a young learner, covering foundational programming concepts such as variables, loops, methods, and arithmetic operations. Adapted teaching methods to foster engagement and comprehension for beginners.

Managed audiovisual support services for event spaces across three campus buildings, ensuring seamless operation during scheduled activities. Oversaw logistical and safety protocols, making operational decisions and verifying secure closure of facilities at day's end.

Provided frontline IT support to agency employees, including computer reimaging and resolution of hardware and software issues. Maintained high service levels to support uninterrupted workflow within the organization.